Terms and Conditions

TERMS AND CONDITIONS OF USE

Last updated: 15 August 2025

Welcome to Safa Organix. By accessing or using our website https://www.safaorganix.com/shop/ (“Site”), you agree to comply with and be bound by these Terms and Conditions of Use (“Terms”). Please read them carefully.

1. General

  1. This Site is operated by Hala International Sdn. Bhd. (“we”, “our”, “us”).
  2. These Terms apply to all visitors, customers, and users of our Site.
  3. We may update or amend these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the updated Terms.

2. Eligibility

  1. You must be at least 18 years old to make purchases on our Site.
  2. If you are under 18, you must obtain permission from a parent or guardian before using our Site.

3. Product Information

  1. We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur.
  2. Product availability is subject to change without notice.

4. Orders & Payment

  1. All prices listed are in Malaysian Ringgit (MYR) unless stated otherwise.
  2. We accept payments via the methods listed at checkout.
  3. Orders will only be processed once payment is confirmed.
  4. We reserve the right to cancel or refuse any order for any reason, including suspicion of fraudulent activity.

5. Delivery

  1. We deliver to Malaysia and selected international destinations.
  2. Delivery times are estimates only and may be affected by factors beyond our control.
  3. Risk of loss passes to you upon delivery of the products to your specified address.

6. Returns & Refunds

  1. Please refer to our Return Policy for detailed terms.
  2. Items must be returned unused, in original packaging, within the stated return period.

7. Use of the Site

  1. You agree not to use the Site for any unlawful purpose.
  2. You must not attempt to gain unauthorised access to any part of the Site.
  3. Content on this Site, including images and text, is owned by or licensed to us and may not be reproduced without permission.

8. Privacy

  1. Your personal data will be processed in accordance with our Privacy Policy.
  2. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

9. Limitation of Liability

  1. We are not liable for any direct, indirect, or consequential losses arising from your use of the Site or purchase of products, except where required by law.
  2. Our total liability shall not exceed the value of the order in question.

10. Contact Us

For questions about these Terms, please contact us: