Security Policy
Last Updated: 11 August 2025
Hala International Sdn. Bhd. (“we”, “our”, “us”) is committed to safeguarding the privacy, integrity, and security of all visitors and customers who use our online store at https://www.safaorganix.com/shop/.
1. Scope
This Security Policy applies to our online store and related systems that process customer orders, payments, and communications.
2. Data Protection Measures
- Our website uses SSL/TLS encryption (HTTPS) for all transactions to ensure secure information transmission.
- We do not store any credit card or payment card details. All payment processing is handled by secure, PCI DSS-compliant third-party providers.
- Personal data is stored using default PrestaShop security features, with regular monitoring and security best practices applied.
3. User Account Security
- Customers are encouraged to use strong, unique passwords for their accounts.
- Administrative accounts are protected using secure authentication and restricted access.
4. Reporting Security Issues
If you believe you have found a security vulnerability or other security-related issue, please contact us immediately at:
Email: helo@halainternational.com
5. Updates & Maintenance
- We update our PrestaShop system and modules weekly or as soon as any vulnerability is highlighted by the official PrestaShop website.
- Security patches are applied without delay to minimise risks.
6. Commitment to Security
We take security seriously and are committed to maintaining the highest possible level of protection for our customers. While we follow industry best practices, no online system can be completely secure. Customers are encouraged to take their own precautions when sharing information online.